The Public Service Workshops Program (PSWP) is a statewide professional development program designed to meet the professional development needs of New York State employees who are represented by PEF as well as those who are Management/Confidential (M/C). PSWP utilizes private and public colleges and universities, professional associations, consultants, and for-profit companies to develop and deliver workshops. PWSP workshops help maintain and increase the professional competencies of employees and enhance preparation for employees’ promotional opportunities.
Please note: Space is limited. If you are interested, don’t wait to register. If an enrolled participant is unable to attend the workshop it is requested they reach out to PSWPRegistration@albany.edu immediately or no later than three days prior to the delivery date to allow a person on the waitlist a chance to attend. If you are waitlisted, you will receive advance notice if another delivery of the same topic is scheduled for your region.
For more information, read these Frequently Asked Questions. We will update this page as new workshops are added.
Investigation Documentation: Reports That Hold Up (Virtual)
In this two-session (3 hours per session) virtual workshop for inspectors and investigators, participants will learn the importance of creating reliable and credible documentation that can be used when testifying in court. Participants will also learn the elements of effective investigation documentation, best organizational flow, and items that should be included in a investigation report.
When: Nov. 18 & 19, 9:00 a.m. – 12:00 p.m.
Where: Virtual via Zoom
Provider: Monroe Community College, Economic & Workforce Development Center
Register by Nov. 11, 2025.
Register: PSWP_6718 or Click here to register (NY.gov sign-in required)
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Investigation Documentation: Reports that Hold Up for DPS
In this two-session (three hours per session) virtual workshop for inspectors and investigators, participants will learn the importance of creating reliable and credible documentation that can be used when testifying in court. Participants will also learn the elements of effective investigation documentation, best organizational flow, and items that should be included in an investigation report. DPS example documents will be utilized in the activities.
When: January 13 and 14, 2026 – 9:00 a.m. – 12:00 p.m.
Where: Virtual.
Register: PSWP_6718 or Click here to register (NY.gov sign-in required)
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Investigation Documentation for DOL: Reports that Hold Up
In this two-session (3 hours per session) virtual workshop for inspectors and investigators, participants will learn the importance of creating reliable and credible documentation that can be used when testifying in court. Participants will also learn the elements of effective investigation documentation, best organizational flow, and items that should be included in an investigation report. DOL example documents will be utilized in the activities.
When: December 16 and 17, 9:00 a.m. – 12:00 p.m.
Where: Virtual
Register: PSWP_6705 or Click here to register (NY.gov sign-in required)
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Structured Query Language (SQL) Basics
This workshop will cover the basics of SQL to effectively transform information contained in databases into information that is usable by report writers, websites or other mediums. Lectures and exercises will focus on extracting and manipulating information from databases through SQL. The workshop assumes that users have a basic understanding of relational database concepts.
When: October 28, 9:00 a.m. – 4:00 p.m.
Where: Logical Operations, Albany
Register: PSWP_6574 or Click here to register (NY.gov sign-in required)
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Online Continuing Legal Education Workshops from NACLE
NACLE online workshops, which can be completed at your convenience, are for PEF and M/C attorneys who are interested in earning CLE credits. Hundreds of titles are available for registered participants to choose from. To ensure you see the full list of currently available courses, you may need to clear your cookie/cache history before you click this link: https://www.pswp.info/docs/naclepswpcourses.pdf.
Examples of available courses include: Ethics of Social Media: What Attorneys Need to Know (1.5 CLE Ethics Credits), Bias in the Legal Profession (1 CLE Diversity Credit), and Navigating Elder Law: Understanding Medicaid Eligibility (2 CLE General Credits).
Affidavits are made available directly from NACLE upon request for credit and completion of the course. Upon completion of enrollment, participants will be provided with an instructional document and an email including course instructions and account details.
Dates available: January 1 – December 31, 2025
Time: Anytime
Location: Online
Foundations of Leadership Certificate Program
To earn the certificate, learners must complete the online course Introduction to Foundations of Leadership and these five PSWP workshops: Adapting to Change, Decision Making & Critical Thinking, Effective Communication Techniques, Managing Multiple Priorities, and Workplace Conflict Resolution.
Introduction to Foundations of Leadership (Online)
This online self-paced course introduces participants to fundamental leadership concepts including the differences between leading and managing, communication skills, critical thinking, and more. This course is required for the Foundations of Leadership Certificate.
Course Format: Online, self-paced
Course Length: Approximately one hour to complete
Five Required Courses
Course Format: Live, instructor-led webinar or live classroom
Course Length: One full day/6 contact hours (virtual is two half-days over consecutive days)
Recommended Sequence: Complete Introduction to Foundations of Leadership first, then complete the other five required courses in any order. For those who completed one or more of the other required courses before completing the online introductory course, PSWP will issue the certificate when all six courses are completed.
Certificate: To receive your certificate, please wait until you have completed Introduction to Foundations of Leadership (Online) and the five required workshops. Once you have completed all six courses, email pswpregistration@albany.edu with your N number and copies of all six course completion certificates.
To learn more, click here https://www.pswp.info/certificate.cfm.