PSWP - Public Service Workshops ProgramThe Public Service Workshops Program (PSWP) is a statewide professional development program designed to meet the professional development needs of New York State employees who are represented by PEF as well as those who are Management/Confidential (M/C). PSWP utilizes private and public colleges and universities, professional associations, consultants, and for-profit companies to develop and deliver workshops. PWSP workshops help maintain and increase the professional competencies of employees and enhance preparation for employees’ promotional opportunities.

Please note: Space is limited. If you are interested, don’t wait to register. If an enrolled participant is unable to attend the workshop it is requested they reach out to PSWPRegistration@albany.edu immediately or no later than three days prior to the delivery date to allow a person on the waitlist a chance to attend. If you are waitlisted, you will receive advance notice if another delivery of the same topic is scheduled for your region.

For more information, read these Frequently Asked Questions. We will update this page as new workshops are added.

OCTOBER

Data Analysis, Oct. 23 & 24, from 9:00am – 4:00pm
This two-day workshop held in Buffalo, N.Y., will help participants develop skills for visualizing and analyzing data. Topics include descriptive statistics, histograms, cross tabulations and pivot tables, correlation and regression, and confidence intervals. Use of graphs to explore patterns and relationships in the data is emphasized. Data sets are provided for practice in building statistical analysis skills. Microsoft Excel will be used as a tool for learning about data analysis. Each participant will be required to participate in all exercises using their computer. Prerequisite: Familiarity with Excel, including knowing how to enter simple formulas and use built-in functions, and completion of the NYS OER Working with Data (Online) course component prior to attending the workshop.
Location: Logical Operations, Buffalo, N.Y.
Provider: MicroKnowledge
Registration Deadline: Oct. 16, 2024. Sign up here via
Sign up for Data Analysis via the Statewide Learning Management System. You can also search “Learning” in the SLMS for “PSWP_6367” to locate.

NOVEMBER

Medication Safety: Identifying and Preventing Errors (with CE hours) – Virtual, Nov. 21, 2024 from 9:00am – 12:00pm
This half-day virtual workshop discusses how to reduce medication errors and the efficacy of various prevention strategies. Participants will develop an understanding of drug safety and quality issues through a review of the literature and case studies. The workshop will highlight the nature and causes of medication errors, the impact on patients, and the differences in causation, impact, and prevention across multiple points of health care delivery. Upon successful completion of this workshop, 2.5 hours of continuing education for nurses (CNEs) will be awarded. The specific hours will be determined by the Alabama State Nurses Association.
Provider: Barbara Cohen
Registration Deadline: Nov. 14, 2024
Sign up for Medication Safety: Identifying and Preventing Errors (with CE hours) – Virtual via the Statewide Learning Management System. You can also search “Learning” in the SLMS for “PSWP_6372” to locate.

Foundations of Leadership Certificate Program

 To earn the certificate, learners must complete the online course Introduction to Foundations of Leadership and these five PSWP workshops: Adapting to Change, Decision Making & Critical Thinking, Effective Communication Techniques, Managing Multiple Priorities, and Workplace Conflict Resolution.

Introduction to Foundations of Leadership (Online)
This online self-paced course introduces participants to fundamental leadership concepts including the differences between leading and managing, communication skills, critical thinking, and more. This course is required for the Foundations of Leadership Certificate.
Course Format: Online, self-paced
Course Length: Approximately one hour to complete

Five Required Courses
Course Format: Live, instructor-led webinar or live classroom
Course Length: One full day/6 contact hours (virtual is two half-days over consecutive days)

Recommended Sequence: Complete Introduction to Foundations of Leadership first, then complete the other five required courses in any order. For those who completed one or more of the other required courses before completing the online introductory course, PSWP will issue the certificate when all six courses are completed.

Certificate: To receive your certificate, please wait until you have completed Introduction to Foundations of Leadership (Online) and the five required workshops. Once you have completed all six courses, email pswpregistration@albany.edu with your N number and copies of all six course completion certificates.

To learn more, click here https://www.pswp.info/certificate.cfm.