The Public Service Workshops Program (PSWP) is a statewide professional development program designed to meet the professional development needs of New York State employees who are represented by PEF as well as those who are Management/Confidential (M/C). PSWP utilizes private and public colleges and universities, professional associations, consultants, and for-profit companies to develop and deliver workshops. PWSP workshops help maintain and increase the professional competencies of employees and enhance preparation for employees’ promotional opportunities.
Please note: Space is limited. If you are interested, don’t wait to register. If an enrolled participant is unable to attend the workshop it is requested they reach out to PSWPRegistration@albany.edu immediately or no later than three days prior to the delivery date to allow a person on the waitlist a chance to attend. If you are waitlisted, you will receive advance notice if another delivery of the same topic is scheduled for your region.
For more information, read these Frequently Asked Questions. We will update this page as new workshops are added.
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Aspiring Leaders Program – Virtual
This six-session (3.5 hours each) virtual training program provides participants with emotionally intelligent leadership skills to lead teams and create motivating work environments that foster trust and accountability. Lecture, class discussion, and engaging activities address real-world issues. Course topics include: Leading Self and Others, Emotional Intelligence, Effective Communication, Setting and Attaining Goals, Improving Performance, and Developing a Leadership Action Plan. Prior to the workshop, enrollees will be required to complete an online DiSC assessment. Participants will be sent a Participant Workbook via email prior to the first session. Participants will receive prework and the workbook by email. Printing out certain pages will be helpful but not necessary, and blank paper can be used for the exercises if preferred. Grades 18-23 and M-1 only.
Welcome call: November 24, at 9 a.m.
Class dates/times: December 1, 2, 8, 9, 15, 16 from 9 a.m. to noon
Where: Virtual, Zoom
Register by November 17: PSWP_6928 or Click here to register (NY.gov sign-in required)
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Foundations of Leadership Certificate Program
To earn the certificate, learners must complete the online course Introduction to Foundations of Leadership and these five PSWP workshops: Adapting to Change, Decision Making & Critical Thinking, Effective Communication Techniques, Managing Multiple Priorities, and Workplace Conflict Resolution.
Introduction to Foundations of Leadership (Online)
This online self-paced course introduces participants to fundamental leadership concepts including the differences between leading and managing, communication skills, critical thinking, and more. This course is required for the Foundations of Leadership Certificate.
Course Format: Online, self-paced
Course Length: Approximately one hour to complete
Five Required Courses
Course Format: Live, instructor-led webinar or live classroom
Course Length: One full day/6 contact hours (virtual is two half-days over consecutive days)
Recommended Sequence: Complete Introduction to Foundations of Leadership first, then complete the other five required courses in any order. For those who completed one or more of the other required courses before completing the online introductory course, PSWP will issue the certificate when all six courses are completed.
Certificate: To receive your certificate, please wait until you have completed Introduction to Foundations of Leadership (Online) and the five required workshops. Once you have completed all six courses, email pswpregistration@albany.edu with your N number and copies of all six course completion certificates.
Click to learn more.
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Introduction to Labor Management Committees
In this virtual course available for members to begin at any time, you’ll discover why Labor Management Committees are vital to solving workplace issues. You’ll learn how effective committees unite the needs of workers and managers to ensure supportive, high-performing workplaces. Existing committee members will gain the skills and knowledge to boost their committee’s effectiveness and make a positive impact on their workplace through the following five modules:
- Labor/Management Cooperation
- Committee Organization, Operation and Process
- Effective Communication
- Problem Solving and Conflict Resolution
- Successful Committees: Best Practices
This course, originally designed as the first component of the classroom Labor Management Committee Training, can also serve as a resource for anyone interested in learning more about how PEF Labor Management Committees operate.
When: Ongoing
To access the course, log in to your My.NY.gov account, then navigate here.