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PEF members can take advantage of a pair of Public Service Workshops Program trainings in May. 

How to Build a High-Performance Team will be held from 930 a.m. to 12:30 p.m. May 3 and 4. This two-session virtual workshop introduces participants to the team building process, development, the characteristics of effective team members, and methods for developing team leaders. The roles and responsibilities of diversified team members will be examined along with the characteristics of high performing work teams. By developing successful teams, participants will learn to increase productivity and positive communication. 

Register here by April 26. 

Technical Writing for IT Professionals will be offered from 9:30 a.m. to 12:30 p.m. May 18 and 19 and May 25 and 26. This four-session (each 3 hours in length) virtual workshop will assist IT professionals in producing written material in the workplace for non-technical internal and external audiences. The workshop covers how to plan and organize IT-related materials into emails, letters, memoranda, and other writing formats. Participants will review grammatical fundamentals and strategies for communicating technical content to non-technical readers. Participants will learn how to simply present complex technical information. 

Register here by May 11. 

To reference full workshop details and to register go to the Statewide Learning Management System (SLMS) at For additional information regarding currently available offerings, check the complete PSWP Course Offerings at 

The Public Service Workshops Program is funded through the negotiated Agreement between PEF and the State of New York, and through additional Management/Confidential funds. The Program is administered by the Professional Development Program of the Nelson A. Rockefeller College of Public Affairs at the University at Albany, under contract with the Governor’s Office of Employee Relations.