How to Use the “Tools for Activists”

UNDERSTANDING THE ORGANIZING AND SERVICING MODELS


Members expect service
Union staff provide the service
“Paid for” service includes:
♦ Negotiating and enforcing contracts
♦ Handling personal grievances and disputes
More reactive unionism


Members see themselves as the Union
Staff and officials lead by educating and mobilizing the rank and file membership
Staff and members:
♦ Set goals and strategy together
♦ Take collective action to solve problems
More proactive unionism