E-Healthbeat: Help for the Seriously Ill

The NYS Insurance Department has a new web site designed as a comprehensive information center for people who are seriously ill and their caregivers. The new web site at www.insurancehelpny.com provides quick and reliable access to insurance information and other useful resources.

In addition, a toll-free hotline, 1-866-NYINSHELP (1-866-694-6743), is staffed by consumer representatives from 9 a.m. to 5 p.m. who can answer insurance questions about serious illness.

The web site contains many types of helpful information including:

A checklist of questions to ask the insurer and the physician;

What to do if your request for a specific treatment is denied;

Your rights regarding experimental and medically necessary treatments;

Family and Medical Leave Act; and

A glossary of insurance terms.

When serious illness strikes, quick access to reliable resources is essential. Bookmark www.insurancehelpny.com in case you, a friend or loved one ever needs it.