Home » Contract » PSWP Workshops: ➤Interpersonal Communication Skills ➤Professional Presentation Delivery Skills

PSWP Workshops: ➤Interpersonal Communication Skills ➤Professional Presentation Delivery Skills

PEF Members, take advantage of your contract benefits, sign up today for the Public Service Workshop Programs (PSWP) in your field, or just to improve your workplace skills. Seating is limited for classes in Interpersonal Communication Skills and Professional Presentation Delivery Skills. RSVP inside today!

Interpersonal Communication Skills – Capital District Location
This workshop examines interpersonal skills that are used in the workplace. Participants will learn how to manage relationships with their supervisor and peers, and how to improve listening skills to enhance the positive flow of information. The role of communication in effectively delegating work assignments, strengthening staff morale, improving face-to-face communication, and handling difficult situations in the workplace will also be addressed.

Date/Time: Tuesday, July 9, 2019; 9 AM to 4 PM
Provider: Empire State Training Associates
Location: Professional Development Program, Albany, NY
Registration Deadline: Tuesday, July 2, 2019

Click here to sign up for Interpersonal Communication Skills in the SLMS (sign in required).You can also search Learning in the SLMS for PSWP_4967 or “4967” to locate the class.


Professional Presentation Delivery Skills – Capital District Location
This workshop is designed for individuals who speak at or moderate meetings, deliver presentations, or participate in panel discussions. Participants will explore the guidelines for crafting and making effective presentations, the importance and role of the speaker, and how to manage nervousness associated with speaking in public. Topics include the organization and development of a presentation, an analysis of voice and diction skills, audience interaction, awareness of body language, effective listening, use of visual aids, and the role of humor.

Date/Time: Tuesday, July 23, 2019; 9 AM to 4 PM
Provider: Empire State Training Associates
Location: Professional Development Program, Albany, NY
Registration Deadline: Tuesday, July 16, 2019

Click here to sign up for Professional Presentation Delivery Skills in the SLMS (sign in required).You can also search Learning in the SLMS for PSWP_4968 or “4968” to locate the class.


Interpersonal Communication Skills – Western NY Location
This workshop examines interpersonal skills that are used in the workplace. Participants will learn how to manage relationships with their supervisor and peers, and how to improve listening skills to enhance the positive flow of information. The role of communication in effectively delegating work assignments, strengthening staff morale, improving face-to-face communication, and handling difficult situations in the workplace will also be addressed.

Date/Time: Monday, September 9, 2019; 9 AM to 4 PM
Provider: Empire State Training Associates
Location: NYS OPWDD Monroe Development Center, Rochester, NY
Registration Deadline: Monday, September 2, 2019

Click here to sign up for Interpersonal Communication Skills in the SLMS (sign in required).You can also search Learning in the SLMS for PSWP_4975 or “4975” to locate the class.